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Philips Heart to Hands Awards

Talia Buzel, RDH

Updated: Nov 20

What Makes Me Love Dental Hygiene

I love dental hygiene because it allows me to inspire patients to care for their health while

overcoming their fears. Dental visits can be daunting for many, and I find joy in easing those anxieties and making the experience not only comfortable but also empowering. Beyond my technical skills, I’ve discovered that my ability to connect with patients on a personal level sets me apart. My cheerful yet calming demeanor helps me gain their trust, opening the door to meaningful interactions that encourage them to prioritize their oral health.

One of the most memorable patient interactions occurred recently with a young woman in her late twenties who hadn’t been to the dentist in seven years. From the moment she entered my operatory, her nervousness was palpable. Before even sitting down, she confessed, “I just want to be honest—I haven’t been to the dentist in seven years, and I’m scared of what you might find.” I smiled warmly and replied, “No worries, I’m not here to judge you. I’m here to encourage and take care of you. The fact that you’re here is what matters most.” Immediately, I saw her shoulders relax, a visible release of tension.

As I guided her through the appointment, I made it a point to balance professionalism

with warmth. I began with standard health history questions but soon transitioned into light conversation about her holiday plans. Her face lit up as she shared her excitement about reconnecting with family in Southern California for Thanksgiving. As we talked, her breathing steadied, her body language softened, and she began to smile—a testament to the power of a simple, empathetic connection.

Throughout the appointment, I explained each step and shared insights into her oral

health, always pairing constructive advice with genuine encouragement. For instance, while addressing her gum inflammation, I praised her brushing and flossing efforts, acknowledging that her oral health was better than expected for someone who hadn’t visited the dentist in so long. By celebrating her successes while guiding her toward improvement, I could see her motivation grow.

After her dental exam, the dentist found only two small cavities. Though she initially

seemed nervous, I reassured her: “Wow, only two cavities after seven years? That’s fantastic! It shows you’ve been taking great care of your teeth at home. With a quick visit to fill those, you’ll be good as new. Just stick to the tips we discussed and come every four months.” Her relief was instant. As we scheduled her next visit, she turned to me with a smile and said, “Thank you so much for making this so easy. I’ve never had a fun dental appointment before. Can you be my hygienist next time?” Moments like these reaffirm why I love this profession.

What keeps me inspired and excited about dental hygiene is the transformative power of

these interactions. I view each appointment as an opportunity to make a difference—not just in oral health but in patients’ overall confidence and well-being. I’m constantly learning new techniques and technologies to improve care, but my greatest reward comes from the human connections I build. Seeing a patient walk out the door more confident, educated, and motivated than when they arrived keeps me passionate about what I do. Whether it’s turning fear into trust, educating patients on preventative care, or celebrating small victories, I know I’m playing a role in their journey toward better health.

Dental hygiene is more than a career to me—it’s a calling. It combines technical skill,

education, and compassion, all of which align perfectly with my values. I’m inspired by the

resilience of my patients and the opportunity to guide them toward healthier lives, one smile at a

time.

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